Reference

How sweepquest Governs Your Account and Rights

These legal terms set out your rights, our obligations, and the rules that apply every time you access sweepquest — available where state law permits. Read them alongside your account settings so you know exactly where you stand.

State-eligibility rulesAccount ownership termsData & privacy rightsDispute resolution processTerms update notices
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sweepquest How sweepquest Governs Your Account and Rights
DATA AND SECURITY

How We Handle Your Account Data and Privacy

Your data security and account integrity matter to us. Here is how we handle the information you provide and what controls you have over it.

Data Retention

We retain account and transaction records for as long as required under applicable law. You can request a summary of stored data via the Help Center inside your account settings.

Cookie Controls

Our cookie banner lets you accept, adjust or decline non-essential tracking cookies on first visit. Functional cookies required for login and session security cannot be disabled.

Account Security

We use SSL encryption across all account pages and require identity verification before any PayPal, Venmo or Play+ redemption is processed on your account.

Data Change Requests

To correct or delete personal data we hold, submit a written request through the email address registered to your account. We respond in writing within the timeframe state law requires.

CONTACT CHANNELS

Reach Us With Legal or Policy Questions

If something in our terms is unclear, or if you need to raise a formal concern about your account or data, these are the direct paths to our team. We aim to acknowledge policy-related messages within one business day and resolve documented disputes in writing.

Live Chat Open the chat widget from your account dashboard to raise a policy question with our support team in real time during staffed hours.
Email Support Send written legal or data-related requests to our support email address listed inside your account settings under Contact Us.
Account Help Center The Help Center inside your account covers term definitions, eligibility rules and step-by-step dispute submission forms for documented issues.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about account rules, eligibility and data rights. Each answer reflects the current version of our posted terms.

Access depends entirely on your state's laws governing sweepstakes platforms. Check your state's regulations before registering — we verify location during the identity step.

We retain records as required by applicable law after closure. Submit a written deletion request via your registered email and we will respond within the legally required timeframe.

Yes. Submit a written dispute through the Help Center in your account. Include your transaction ID and the PayPal, Venmo or Play+ reference number for the redemption in question.

We post an updated version to this page and note the effective date at the top. Continued account use after that date means you accept the revised terms as written.

We share data only with payment processors like PayPal, Venmo and Play+, identity verification services, and as required by law. We do not sell personal data to advertisers.

Send a formal written complaint to our support email listed in your account settings. We acknowledge policy-related complaints within one business day and respond in writing.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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