Reference

Terms and Conditions That Actually Make Sense

These terms govern your sweepquest account — what you can do, how your wallet works, and what we expect from each other. Access to sweepquest depends on where local law permits, so read through before you start playing.

Applies to all US eligible statesCovers PayPal, Venmo & Play+ useUpdated when rules changeMobile & browser access includedContact us with any question

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What These Terms Cover and How They Apply

sweepquest Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening a sweepquest account you agree to these terms in full. They cover account creation, identity verification, wallet transactions, and how we handle disputes. Eligibility depends on state law — access is available only where permitted under applicable local regulations. When you add funds through

1
PayPal, Venmo, or a Play+ prepaid card, the transaction is subject to both these terms and the policies of those payment providers. We may update these terms when regulations or our operating conditions change; continued use of your account after any posted update means you accept
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the revised version. If you disagree with a change, stop using the account and contact our support team to close it. We do not share your payment credentials with third parties beyond what's required to process a transaction. Identity verification may be required before any withdrawal
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is processed, and we'll prompt you through that step inside your account settings. Players in Denver and Newark can check their state's current eligibility status directly through the account dashboard.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We take the obligations in these terms seriously on our end too. Your account data is encrypted in transit and at rest. We retain transaction records — including PayPal, Venmo, and Play+ activity — for the period required under applicable state law, and no longer. You can request a summary of data we hold by contacting support through live chat or email. Account security settings, including password changes and two-step verification, live in your account profile page.

Data Retention

We keep your account and transaction records only as long as required by state law. After that window, data is removed from active systems on a rolling schedule.

Cookie Policy

Cookies track your session and device preferences — not your payment credentials. You can manage cookie settings through your browser without affecting your account wallet.

Account Security

Two-step verification is available and recommended. Any suspicious login attempt triggers an automatic account hold, and you'll get a prompt to confirm identity before access resumes.

Requesting Changes

To request a correction to your account data or to ask about how a term applies to your specific situation, reach out via live chat or email — we respond in writing.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, your account status, or a payment dispute tied to these terms? We have three direct paths. Pick the one that fits how you want to communicate — all of them connect to the same terms and compliance team.

Team online

Live Chat

Start a live chat session from inside your account. Our team can walk you through any clause in these terms or clarify how a specific rule applies to your account.

Email Support

Send a detailed message to our support address found in the Help section of your account. Attach any screenshots related to a payment or access dispute for faster handling.

Account Help Center

The Help Center inside your account dashboard covers the most common terms questions — payment rules, verification steps, and account closure — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most from people reading through the terms for the first time. Each answer is specific to how sweepquest operates — not a generic legal summary.

Yes. Any deposit or withdrawal made through PayPal, Venmo, or Play+ is covered by these terms alongside the respective payment provider's own policy. Both sets of rules apply at the same time.

We'll post an update notice on the terms page and, where possible, send an account notification. Continuing to use your account after the update date counts as acceptance of the revised terms.

We retain transaction and identity records for the period required under applicable state law. Once that period expires, your data is removed from active systems. Contact support to start the closure process.

Access depends on your state's current law. We check eligibility at account creation and again when you log in. If your state is not currently eligible, you'll see a clear message inside the account flow.

Start a live chat or email our support team with the transaction date, amount, and a screenshot. We'll review the record against our payment logs and respond with a written outcome within the timeline stated in the terms.

The current version always lives at sweepquest/terms-conditions/ — the page you're reading now. We date each revision so you can tell whether anything changed since you last reviewed it.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

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Terms and Conditions That Actually Make Sense

Account Security, Data and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Center

Common Questions About These Terms

01 Do these terms apply to me if I use PayPal or Venmo to fund my account?

02 Can sweepquest change these terms without telling me?

03 What happens to my account data if I close my account?

04 Am I eligible if I live in a state where online sweepstakes access is restricted?

05 How do I dispute a charge related to my Play+ prepaid card or Venmo transaction?

06 Where can I find the current version of these terms?

Terms & Conditions

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